Terms & Conditions First Due Custom Prints
Last updated: August 8, 2025
1. Custom Orders & Submitted Artwork
First Due Custom Prints specializes in custom apparel made to order. When submitting logos, designs, images, or text, you (the customer) confirm that:
- You own or have permission to use the artwork submitted for print.
- First Due Custom Prints does not claim ownership or perform verification of submitted artwork.
- You accept full legal responsibility for any intellectual property used in your design.
We are not liable for trademark, copyright, or licensing violations caused by customer-submitted designs.
2. Logos, Trademarks, and Copyrighted Material
We work with a wide range of custom designs including personal logos, business branding, artwork, and organization emblems.
By submitting any image, logo, graphic, or design for custom printing, you agree that:
- You have the legal right or obtained permission to use the submitted content.
- The content does not infringe on any trademark, copyright, or intellectual property laws.
- The design is not restricted, protected, or owned by a third party without authorization.
First Due Custom Prints does not verify ownership of submitted content and is not liable for any misuse of copyrighted or trademarked material provided by the customer.
We reserve the right to refuse any order that includes content we believe may violate intellectual property rights or contain offensive, illegal, or inappropriate material.
3. Design Proofs & Approval
- You may receive a digital mockup for approval.
- Once approved, the design is considered final and cannot be modified. - Approved designs are non-refundable unless a production error occurs.
4. Returns & Refund Policy
All sales are final due to the custom nature of our products. We offer reprints or refunds only in the case of:
- Printing errors
- Defective or damaged products
- Orders that do not match the approved design
You must contact us within 7 days of receiving your order to resolve any issues.
5. Turnaround & Shipping
- Typical production time is 7–14 business days from design approval. - Shipping timelines vary depending on carrier and destination.
- Local pickup/delivery is available in select areas.
6. Digital Content & Website Use
All content created by First Due Custom Prints — including original designs, branding, and product listings — is protected by intellectual property law and may not be reused without permission.
7. Liability Disclaimer
Customers are fully responsible for ensuring that submitted content complies with copyright and trademark laws.
First Due Custom Prints is not responsible for misuse of third-party intellectual property.
We reserve the right to refuse or cancel any order that may violate these terms.